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Our team of knowledgeable consultants have answered some of the frequent questions we receive.
If you are looking for further information or would like to ask a question you don’t see here, please reach out, as we would love to hear from you!
You can get in touch via support@thegoldengraffiti.com or schedule virtual appointment.
We obtain natural diamonds from the best sources available. Using state of the art cutting instruments utilized by experts, we meticulously cut and polish our diamonds to meet the demand of discerning customers just like you. For an extra layer of confidence, your loose diamond or diamond jewelry purchased from Barbara Maison is accompanied by a diamond certificate.
Yes! Moissanite Diamond are just as real as mined diamonds.
With the exact same optical, chemical, thermal and physical properties, the only difference between Moissanite Diamond and mined diamonds is their origin. Moissanite Diamond are grown in controlled laboratory environments that produce the same pressure and heat conditions that form mined diamonds in the earth's crust.
Yes. 100% yes. We are perfectionists when it comes to the quality of our jewelry, and that starts with our sourcing. We only work with conflict-free materials. Rest assured-we would never work with or sell a conflict diamond or gemstone. We’re fully committed to caring for the environment, maintaining high ethical standards, practicing sustainable sourcing methods, and using recycled gold.
We use gold metal, specifically gold with an authenticity stamp. The authenticity stamp ensures the quality and genuineness of the gold used in our products.
Scientists have attempted to grow diamonds in a laboratory since the late 1800s. The first company to successfully produce large quantities of lab grown diamonds was General Electric in the 1950s. However, these were largely created for industrial use and were not suitable to be worn in fine jewellery. Gem quality lab grown diamonds have only been available from the late 1980s.
Yes! Lab grown diamonds, also known as laboratory grown diamonds or ethical lab grown diamonds, are chemically identical to mined diamonds or natural diamonds. They offer the same level of beauty and are an extremely popular choice.
A lab grown diamond, unlike a simulant, has the same chemical and physical properties as a mined diamond. They are aesthetically identical to naturally mined diamonds, offering the same fire and brilliance.
The only difference between a mined diamond and a lab grown diamond is their origin. Lab grown diamonds are an ethical and sustainable option, offering the same fire, clarity, and carat weights as mined diamonds.
Lab grown diamonds are a sustainable option, created using advanced technology under high pressure, which is much more ethical than traditional diamond mining methods.
Lab grown diamonds are an excellent alternative to mined diamonds as they provide much more value. Without sacrificing quality for price, lab grown diamonds will be more affordable than mined diamonds of the same quality and size.
Just like their mined counterparts, every lab created diamond is unique. Grown under the same intense heat and pressure as a mined diamond, a lab grown diamond undergoes the same growth process and may still contain minor internal or surface imperfections like a mined diamond will. This means every lab grown diamond will vary in colour, clarity and cut. Expert gemological labs such as the IGI and GIA evaluate and certify every single lab created diamond using the same strict standards applied to mined diamonds.
Absolutely not! Since lab grown diamonds have the exact same physical and chemical properties as mined diamonds, they are just as durable and scratch-resistant, meaning they will never become cloudy.
Yes, lab grown diamonds will pass a diamond tester. Since lab grown diamonds are made of pure carbon and have the same thermal conductivity and chemical properties as real diamonds, they will record a positive test on a diamond tester.
Moissanite Diamond are diamonds that are grown in a laboratory rather than being mined from the earth. They have the same chemical and physical properties as natural diamonds, but they are created using advanced technology that replicates the natural diamond-growing process.
Moissanite Diamond are made using two different methods: high pressure, high temperature (HPHT) and chemical vapor deposition. HPHT diamonds are created by mimicking the high pressure and temperature conditions that exist deep in the earth, while diamonds are made by depositing carbon onto a substrate in a vacuum chamber.
Moissanite Diamond are comparable to natural diamonds in terms of their chemical and physical properties, but they are typically less expensive than natural diamonds. They are also ethically and environmentally responsible, as they do not involve the environmental and social issues associated with diamond mining.
It can be difficult to tell the difference between a Moissanite Diamond and a natural diamond with the naked eye. However, there are certain tests that can be done to determine whether a diamond is natural or Moissanite .
Yes, Moissanite diamonds can be certified by gemological laboratories, just like natural diamonds. The certification process involves grading the diamond based on its color, clarity, cut, and carat weight.
Moissanite is made in a lab, so there's no need to dig it up from the earth. Making these gems doesn't harm the environment and avoids problems with conflict trade. Compared to natural gemstones, moissanite's origins are easy to trace and completely eco-friendly. So, when you wear your beautiful new jewelry, you can feel good knowing exactly where it comes from. (Flawless Moissanite takes it a step further by using recycled Gold in all our Gold products for extra peace of mind.)
Moissanite is a brilliant choice for those seeking an alternative to a lab diamond engagement ring. It offers the same level of clarity and is graded by Australia-based Radiant Beauty to ensure top quality, just like our lab grown diamond collections.
Moissanite is not a fake diamond but a gemstone that offers stunning lab grown beauty. It's perfect for those looking for the same level of sparkle and clarity found in diamonds, but at a more accessible price point.
Yes. Due to its similar properties to diamonds (both lab grown and mined or natural diamond rings), moissanite can pass a diamond tester. However, our specialised equipment can distinguish between moissanite and diamonds, ensuring you know exactly what you're purchasing.
Absolutely not! Due to its diamond-like appearance, many people believe the misconception that moissanite is a fake diamond when it is in fact a high quality, beautiful gemstone in its own right. Moissanite is becoming an increasingly popular choice of stone in engagement rings due to its dazzling beauty, durability, ease of customisation and affordability.
Symmetry refers to how well the diamond's facets align with each other and how balanced the overall shape of the diamond is.
Diamonds with excellent symmetry have facets that are precisely aligned, creating a visually appealing and balanced appearance.
Symmetry is graded on a scale that includes Excellent, Very Good, Good, Fair, and Poor. An "Excellent" symmetry grade indicates that the diamond's facets are precisely aligned, and any deviations are extremely difficult to detect even under magnification.
Good symmetry is important not only for aesthetic reasons but also because well-aligned facets can enhance the diamond's brilliance and sparkle by optimising the way light interacts with the stone.
Polish refers to the smoothness of the diamond's surface, specifically how well the facets have been finished and how free the diamond is from polishing lines and other surface imperfections.
Diamonds with an excellent polish grade have a smooth surface with no visible imperfections. The absence of polishing lines and blemishes allows light to pass through the diamond unimpeded, contributing to its overall brilliance.
Similar to symmetry, the polish grade is assessed on a scale that includes Excellent, Very Good, Good, Fair, and Poor. An "Excellent" polish grade indicates a high level of craftsmanship in the polishing process.
We do not sell only setting. Our settings are made-to-order with each one handcrafted for a center diamond with unique characteristics to ensure the quality of the finished piece. For this reason, we do not provide stand-alone settings or semi mounts. Please let us know if we can assist you with selecting a center diamond.
Yes, we offer customization options for many of our Moissanite diamond jewelry products. Please contact us for more information on our customization options.
Yes, we offer rush order service so that you will get your jewelry before the best moment of your life. We do not charge any extra money for rush orders, but please contact us our executives to get exact manufacturing timing at suppport@thegoldengraffiti.com
The Golden Graffiti is proud to offer lifetime diamond upgrades but it will be chargeable based on the diamond size.
We will be pleased to receive the customized and personalized order. We have a simple procedure for customized orders, the steps are as below...
→ Hurry! Now you will have it in your hand in a short time.
Our team is happy to facilitate an address change after your order is placed. You are able to do this via your account on both our website and app (Coming Soon!) or via email.
Each piece of our ethical fine jewelry is hand made especially for you, with love and care. Your beautiful piece of jewelry will be made in max. 3 to 4 weeks plus shipping time. Custom, Customized and Engraved pieces will require additional time.
Yes, we ship our jewelry all over the world.
Once, we dispatch your jewelry from our manufacturing unit after that we will update you with the tracking information so you can track your package. If you facing any error to track your jewelry please contact us.
We will accept return and exchange on most pieces. Items must be returned in unworn condition within 14 days of receipt. All returns will incur a 20% restocking fee. If you want to exchange your piece, we'll apply full amount of your original purchase to a new purchase of equal or grater value.
Please Contact Us HERE, and we’ll be happy to send you the necessary paperwork needed for the repair process.
Repairs typically take anywhere from 1-3 weeks, but this can vary depending on the extent of the damage and what is needed to repair the piece.
Resizing typically takes 1-2 weeks.